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Support

We're here to help with any questions or issues you may have.

Contact Us

For support inquiries, questions, or feedback, please email us at:

We typically respond within 24-48 hours during business days.

Frequently Asked Questions

Before reaching out, you might find answers to common questions in our FAQ section.

Report a Bug

If you've encountered a technical issue or bug, please include the following information in your email:

  • Your device model and iOS version
  • A description of the issue
  • Steps to reproduce the problem
  • Screenshots if applicable

Account & Privacy

For account-related questions, data deletion requests, or privacy concerns:

  • Delete Account: You can delete your account directly in the app settings
  • Data Export: Email us to request a copy of your data
  • Privacy Questions: Review our Privacy Policy

Subscription & Billing

For subscription and billing questions:

  • Manage your subscription through your App Store or Google Play settings
  • Refund requests are handled by Apple or Google according to their policies
  • Contact us if you need help with subscription issues

Feature Requests

We'd love to hear your ideas! Email us your feature suggestions and we'll consider them for future updates.

Need Immediate Help?

Email us at austin@getpactum.com and we'll get back to you as soon as possible.

Contact Support